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Anniversary Sale FAQs
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2
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30 June 2023
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Anniversary Sale Conversation Guide
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1
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30 June 2023
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BOPUS Order Lifecycle
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1
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30 June 2023
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Anniversary Sale
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1
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30 June 2023
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Anniversary Key Dates
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1
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30 June 2023
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What is the difference between transferring and partnering?
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2
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24 June 2023
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Complete and Accurate Information
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3
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13 June 2023
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How to Transfer to CCL in Gladly
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4
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31 May 2023
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Top Ten Call Types
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1
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23 May 2023
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Gift Cards
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1
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23 May 2023
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Placing an Order
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1
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23 May 2023
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Order Modifications
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1
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23 May 2023
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Returns/Refunds/NPRs
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1
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23 May 2023
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Where is my Order?
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1
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23 May 2023
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Gladly Written Templates
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1
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23 May 2023
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Ever wondered... what are the top types of contacts here at Nordstrom?
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1
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23 May 2023
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How to Handle an Escalated Contact
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1
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23 May 2023
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Extend Yourself! Go the Extra Mile
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1
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23 May 2023
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Inappropriate Long Call Handle Time
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1
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3 May 2023
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Inappropriate Disconnect
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1
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3 May 2023
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Customer Interaction
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1
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3 May 2023
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Transferring a contact
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1
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3 May 2023
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Nordstrom Client Commit Requirements
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11
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15 April 2023
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Forms: How to Use Each One
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2
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15 April 2023
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HOW TO CREATE A TASK IN GLADLY
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20
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15 April 2023
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Advanced Exchanges
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1
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17 March 2023
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Nordstrom vs. Nordstrom Rack
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1
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2 March 2023
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NPR? AE? WRONG ITEM? MANUAL REFUND?
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1
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5 January 2023
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How to close a contact in Gladly
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5
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20 December 2022
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Scheduling a Points Day for a Customer
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5
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13 December 2022
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