Resources   AmeriHealth Certification


Topic Replies Activity
AmeriHealth Caritas Credentials

Rep ID NTID Temp PW Avaya Station ID Avaya Agent ID 472690 cw48465 bk2jUtofuhxmwgdeicrz 4841045848 4841113857 501115 ac48530 4Fedktjaqpowncsryfbi 4841045875 4841113884 502398 jp48487 yZn3zeahbkvrxowcjsit 4841…

1 6 May 2024
Certification Schedule and Overview

Welcome to the AmeriHealth Caritas Member Services opportunity! Click here to download and view the certification schedule (210.5 KB) Certification Overview AmeriHealth Caritas is divided into three phases. One: Found…

6 6 May 2024
Client-required Daily Session Recordings - May 2024

Stay Tuned! Day 1 - Login Session (No recording) Click here to view the initial login and setup video! Day 2 Session Click here to view the session

1 30 April 2024
About the AmeriHealth Certification category 1 12 September 2022
Day 1 - Citrix Setup and Login process video 1 23 April 2024
PRINTABLE: Closing the Call 1 16 April 2024
PA children's hospital FAQ's 1 21 March 2024
Mock Call Prep Guide 1 9 March 2024
Putting It All Together Activity 1 8 February 2024
Tier 2 Transfer Numbers 1 8 February 2024
BCC Website Scavenger Hunt 1 6 February 2024
LOB 7200 CHC LTSS Call Guides 1 6 February 2024
NC PCP Change Activity 1 1 February 2024
Member Grievances Reference Sheet -- DE 1 1 February 2024
Accurate Information 1 26 January 2024
AmeriHealth Caritas Citrix Install Guide 1 22 January 2024
Tier Model and Tier Mastery Activity 1 16 January 2024
How to Pull Up Anytime eLearning & Unassigned Courses 21 17 November 2023
Grievance and Appeals Activities 1 7 November 2023
Dissatisfactions/ Complaints / Grievances / Appeals Reference Sheet 4 6 November 2023
Online Help Resources 1 3 November 2023
AmeriHealth Ohio Certification Activities 1 23 October 2023
QA Example Form 1 13 June 2023
Urgent Enrollment Resource Guide 1 26 September 2023
PA State System Guide 1 6 January 2023
Compliance Course Guide (in the client desktop) 1 13 September 2023
CHC Plan Website Scavenger Hunt 1 2 August 2023
PA State System Access - Uploading your screenshot in Litmos 1 18 August 2023
Eligibility Resource Guide 1 16 August 2023
Online Help - Video Tutorial 3 5 August 2023