Resources   AmeriHealth Certification


Topic Replies Activity
Session Recordings

Day 1 - Login session, no recording Day 2 - Click here to view the recording Day 3 - Click here to view the recording Day 4 - Click here to view the recording Day 5 - Click here to view the recording Day 6 - Click h…

3 April 1, 2024
AmeriHealth Caritas Credentials

Rep ID User Name Temporary Password Agent ID Extension (Station) 420584 fm43804 hE8soxitkeufvycazwjn 4841113825 4841045816 447192 tc48210 kq2Xynhzcuoadfwitxbs 4841113807 4841045798 454450 es48297 Mc1pvfaehdni…

1 April 1, 2024
Certification Schedule - April 2024

AmeriHealth 20240401 Onboarding Schedule.pdf (175.2 KB)

1 April 1, 2024
Tier 2 Transfer Numbers

1 February 8, 2024
About the AmeriHealth Certification category 1 September 12, 2022
PRINTABLE: Closing the Call 1 April 16, 2024
PA children's hospital FAQ's 1 March 21, 2024
Mock Call Prep Guide 1 March 9, 2024
Putting It All Together Activity 1 February 8, 2024
BCC Website Scavenger Hunt 1 February 6, 2024
LOB 7200 CHC LTSS Call Guides 1 February 6, 2024
NC PCP Change Activity 1 February 1, 2024
Member Grievances Reference Sheet -- DE 1 February 1, 2024
Accurate Information 1 January 26, 2024
AmeriHealth Caritas Citrix Install Guide 1 January 22, 2024
Tier Model and Tier Mastery Activity 1 January 16, 2024
How to Pull Up Anytime eLearning & Unassigned Courses 21 November 17, 2023
Grievance and Appeals Activities 1 November 7, 2023
Dissatisfactions/ Complaints / Grievances / Appeals Reference Sheet 4 November 6, 2023
Online Help Resources 1 November 3, 2023
AmeriHealth Ohio Certification Activities 1 October 23, 2023
QA Example Form 1 June 13, 2023
Urgent Enrollment Resource Guide 1 September 26, 2023
PA State System Guide 1 January 6, 2023
Compliance Course Guide (in the client desktop) 1 September 13, 2023
CHC Plan Website Scavenger Hunt 1 August 2, 2023
PA State System Access - Uploading your screenshot in Litmos 1 August 18, 2023
Eligibility Resource Guide 1 August 16, 2023
Online Help - Video Tutorial 3 August 5, 2023
How to login to the client desktop for daily certification sesssions (After you've completed setting up the client desktop) 2 August 5, 2023