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Assurance Making the Script Your Own Role Play Scenarios

Practice_Mastering_the_Script_Objections_and_Rebuttals (1).pdf (2.8 MB)

1 4 August 2022
Assurance Roleplay Scenarios

Please use this attached PDF for the roleplay activity in the Day 3 live session and to practice on your own.Assurance Roleplay zw.pdf (203.0 KB)

4 25 January 2023
Delta System Access Guide

Delta Systems Access Guide_4.26.22 (1).pdf (275.9 KB)

1 28 January 2022
About the Assurance IQ Certification category 1 12 May 2021
Customer Service Professional Commitment 1 2 November 2023
Slack Check Instructions 1 2 October 2023
Medicare Spanish Transfer Process 1 21 September 2023
Assurance Shopper Escalation Form Overview 1 15 September 2023
Test Call or Audio Issues with Delta Dialer 1 31 August 2023
Vulnerable Adult Guide Process 1 25 August 2023
Litmos Delta Systems Check 6 12 October 2023
How to Take a Screen Shot 6 12 October 2023
Axonify Access Instructions 8 1 December 2022
Assurance Guide Disposition List 2 8 November 2022
Openforce Invoicing Guide 1 12 September 2022
Assurance IQ - How to Disposition a Call 1 23 August 2022
Clear Cookies & Guide Visual Guide 1 14 July 2022
Assurance Client Visit and Example Recordings 17 28 November 2023
Assurance Daily Commute 3 6 May 2022
Assurance Invoicing Schedule 1 27 January 2022
Opt in for Text Alerts 19 21 January 2023
Assurance Call Samples 1 10 November 2021
Essential Videos 1 24 September 2021
Essential Resources 1 24 September 2021
Slack Reference Guide 1 20 September 2021
Delta Test Call Instructions 1 7 June 2021
Assurance DNC Certification Manual 1 21 May 2021
Assurance Guide Objections & Rebuttals 1 21 May 2021
Assurance Guide Recorded Resource 1 21 May 2021