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Bath & Body Works LON Resources – Table of Contents

Liveops System Requirements Okta Verify Troubleshooting Guide Instructions on How to Enroll in Okta Verify Zoom Conferencing Guide BBW Client Requirements link to schedule and recordings to be added soon Prep for S…

1 October 10, 2023
About the Bath & Body Works Certification category 1 January 5, 2021
BBW Terms and Definitions Guide [PDF] 1 November 2, 2023
Openforce Invoice Guide [PDF] 1 October 30, 2023
BBW Shiftboard Reference Guide 3 November 14, 2023
Issue Resolution Resource [Image] 1 May 30, 2023
Okta Verify Troubleshooting Guide 1 May 15, 2023
Instructions on How to Enroll in Okta Verify 1 May 15, 2023
BBW Metrics Resource [PDF] 1 October 14, 2022
Zendesk: Adding a Ticket and Submitting a Back Office Task Process [PDF] 1 October 14, 2022
BBW eLearning Resources [PDF] 1 October 12, 2022
BBW Five9 Transfers and Disposition Guides [PDF] 1 June 2, 2022
BBW Quick Sheet - Loyalty Resolution Options [PDF] 1 May 31, 2022
BBW VMware Installation Guide [PDF] 1 November 18, 2021
BBW Certification: Credential Tracking Worksheet [PDF] 5 November 28, 2021
Bath & Body Works certification: Zoom Conferencing Guide 4 November 29, 2021
Bath & Body Works Login Guides [PDF] 1 August 23, 2021
BBW Certification PingID Resources 1 August 3, 2021
BBW System Login Videos 1 July 28, 2021
BBW Call Flows [PDF] 1 April 19, 2021
BBW Customer Verification Requirements [PDF] 9 November 24, 2021
Five9 User Guide 1 September 4, 2019
Slack Reference Guide 3 November 19, 2021