Resources   Consumer Cellular Certification


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Consumer Cellular System Login Guide

Click below to download and view the Consumer Cellular System Login Guide CCI_Initial_Setup_090721.pdf (932.0 KB)

30 April 2, 2022
Installing VMware

Click below to view the directions to install VMware Installing VMware Horizon Client Windows - User Guide_10.07.21.pdf (619.9 KB)

5 September 20, 2021
About the Consumer Cellular Certification category 1 July 20, 2021
Consumer Cellular Customer Service Recording Library 1 March 31, 2022
Consumer Cellular Customer Service Onboarding Schedule 4/4/22 6 April 5, 2022
Assurance Of Help Statements 1 March 14, 2022
How to use Avaya 2 March 11, 2022
Safenet Email Request 2 March 11, 2022
Authentication Changes/Updates 4 March 13, 2022
Avaya Resource Guide 3 March 9, 2022
Consumer Cellular Confidentiality and Fraudulent Behavior 1 March 8, 2022
Material Breach Supporting Termination of Agreement 2 March 10, 2022
Consumer Cellular Verification and Authentication Guide 1 March 8, 2022
How do I ? 5 March 21, 2022
3G Migration - No Service Directions 2 March 11, 2022
Consumer Cellular Care Session Recordings 2/28/22 18 March 29, 2022
How to use Avaya 7 March 9, 2022
Troubleshooting Checklist 5 March 7, 2022
Slack Reference Guide 8 March 11, 2022
Consumer Cellular Care QA Scorecard Guide 7 March 11, 2022
Consumer Cellular Agent Notebook 37 April 2, 2022