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Duke Energy - Landlord Portal - Marketing Campaign 09/28/2023
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1
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28 September 2023
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Duke Energy - Improper Team Lead Transfers
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1
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21 September 2023
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Duke Energy - How to Access MO2
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3
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9 May 2024
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Duke Energy - Transmission Line Project 09/18/2023
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1
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18 September 2023
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Duke Energy - How to Process an Escalation Form! Effective 9.18.2023
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1
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11 September 2023
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Duke SAP - DAILY REPORT SHOWING YOUR PREVIOUS DAY’S TOTAL TIME - 24th ARTICLE - September 2023
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2
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16 September 2023
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Duke Avaya + Interaction Center Setup and Login
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1
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30 August 2023
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Duke Energy - Billing Error for Accounts Set To Zero - 08/22/2023
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1
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22 August 2023
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Duke SAP - DAILY REPORT SHOWING YOUR PREVIOUS DAY’S TOTAL TIME - 23rd ARTICLE - August 2023
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1
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22 August 2023
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Duke Energy - Max Impact Job Aid
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1
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15 August 2023
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Duke Energy - Budget Billing Review 2023
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1
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1 August 2023
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Duke Energy - Clearing Cache, 400 Error 7.31.2023
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4
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10 August 2023
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Duke Energy - Identifying Emergency & Priority Situations
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2
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15 August 2023
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Duke Energy - DE All – Issue Creating 3rd Installment Plan Option 07/17/2023
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1
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17 July 2023
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Duke Energy - Residential Solutions Job Aid
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1
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12 July 2023
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Duke Energy - Installment Plan Dunning History
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3
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5 October 2023
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Duke Energy - Do Not Call EHD (Helpdesk) Without ARA Permission! 7.6.2023 Updated!
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1
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6 July 2023
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Duke SAP - DAILY REPORT SHOWING YOUR PREVIOUS DAY’S TOTAL TIME - 22nd ARTICLE - July 2023
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1
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3 July 2023
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Duke Energy - Ping It
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1
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3 July 2023
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Duke Energy - Updating Citrix Step Doc 5.8.2023
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2
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12 May 2024
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Duke Energy - June 2023 Residential Solutions Hype Recording!
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2
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29 June 2023
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Duke Energy Kudos - 06/21/2023
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1
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21 June 2023
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Duke Energy - Topic: DE All – Payments made via Speedpay delayed
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1
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20 June 2023
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Duke SAP - DAILY REPORT SHOWING YOUR PREVIOUS DAY’S TOTAL TIME - 21st ARTICLE - June 2023
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1
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8 June 2023
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Duke Energy: Power Outage Call Flow
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2
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5 May 2024
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Duke Energy - Watt’s New - Lower Electric Rates Expected Through the Summer for DEI Customers 06/01/2023
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2
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10 June 2023
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Duke Energy - Watt’s New - Net Metering Customers Not Eligible for Your FixedBill 06/01/2023
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1
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2 June 2023
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Duke Energy - Watt’s New - Tree Trimming Request for Service Line 06/01/2023
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2
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9 June 2023
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Duke Energy - Watt’s New - North Carolina Rate Case; Interim Rates Effective June 1, 2023
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1
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2 June 2023
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Duke Energy - Watt’s New - Rates & Tariffs, and Bill Inserts 06/01/2023
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1
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2 June 2023
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