Resources   Gusto


Topic Replies Activity
About the Gusto category 1 5 January 2021
CSAT Session Recording & Resources 1 26 January 2021
QA Feedback- Categories Job Aid 3 26 January 2021
QA Grading Rubric 1 22 January 2021
Gusto Commit Checklist 17 1 February 2021
Agent pay schedule for Openforce 3 19 January 2021
Important Gusto Business Update! 5 19 January 2021
All Gusto Dailies 10/7-12/17 in one PDF! 1 17 December 2020
Case Guidance resource 1 16 December 2020
New! Gusto Expedites Guide 1 16 December 2020
Case Management and Average Handle Times (AHT) Resource 1 11 December 2020
Salesforce - My Details: Ensuring Productive Time is Captured 1 9 December 2020
AHT — What NOT To Do! 11 17 December 2020
Case Reasons and Resources 1 4 December 2020
Panda Overview 1 23 November 2020
Shiftboard Scheduling Reference Guide 1 23 November 2020
Gusto Dailies 11/2-11/18 Guidance from your Gusto Support Team! 1 21 November 2020
Gusto Dailies 10/7-10/19 Guidance from your Gusto Support Team! 1 21 November 2020
Gusto Dailies 10/20-10.29 Guidance from your Gusto Support Team! 1 21 November 2020
Resource Guide to ensure proper invoicing! Gusto: Salesforce - My Details 1 21 November 2020
Gusto FAQ - (Will be outdated) 1 21 November 2020
Gusto Salesforce Deck Emails PPT 1 20 November 2020
Program Expectations- Panda & Slack 1 16 November 2020
Openforce Invoice Schedule, 2020 1 12 November 2020
Gusto's LiveOps Daily Digest 11-10-20 1 10 November 2020
Gusto's LiveOps Daily Digest 11-6-20 1 8 November 2020
Openforce Settlement Schedule 2020 2 19 November 2020
Gusto's LiveOps Daily Digest 11-5-20 1 5 November 2020
Gusto's LiveOps Daily Digest 11-4-20 1 4 November 2020
Program Expectations- Metrics & Commits 1 26 October 2020