Resources   Gusto


Topic Replies Activity
About the Gusto category 1 January 5, 2021
CSAT Session Recording & Resources 1 January 26, 2021
QA Feedback- Categories Job Aid 3 January 26, 2021
QA Grading Rubric 1 January 22, 2021
Gusto Commit Checklist 17 February 1, 2021
Agent pay schedule for Openforce 3 January 19, 2021
Important Gusto Business Update! 5 January 19, 2021
All Gusto Dailies 10/7-12/17 in one PDF! 1 December 17, 2020
Case Guidance resource 1 December 16, 2020
New! Gusto Expedites Guide 1 December 16, 2020
Case Management and Average Handle Times (AHT) Resource 1 December 11, 2020
Salesforce - My Details: Ensuring Productive Time is Captured 1 December 9, 2020
AHT — What NOT To Do! 11 December 17, 2020
Case Reasons and Resources 1 December 4, 2020
Panda Overview 1 November 23, 2020
Shiftboard Scheduling Reference Guide 1 November 23, 2020
Gusto Dailies 11/2-11/18 Guidance from your Gusto Support Team! 1 November 21, 2020
Gusto Dailies 10/7-10/19 Guidance from your Gusto Support Team! 1 November 21, 2020
Gusto Dailies 10/20-10.29 Guidance from your Gusto Support Team! 1 November 21, 2020
Resource Guide to ensure proper invoicing! Gusto: Salesforce - My Details 1 November 21, 2020
Gusto FAQ - (Will be outdated) 1 November 21, 2020
Gusto Salesforce Deck Emails PPT 1 November 20, 2020
Program Expectations- Panda & Slack 1 November 16, 2020
Openforce Invoice Schedule, 2020 1 November 12, 2020
Gusto's LiveOps Daily Digest 11-10-20 1 November 10, 2020
Gusto's LiveOps Daily Digest 11-6-20 1 November 8, 2020
Openforce Settlement Schedule 2020 2 November 19, 2020
Gusto's LiveOps Daily Digest 11-5-20 1 November 5, 2020
Gusto's LiveOps Daily Digest 11-4-20 1 November 4, 2020
Program Expectations- Metrics & Commits 1 October 26, 2020