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Intuit Install, Troubleshooting and FAQs
Password reset SSO
1.Use link https://pwdmgmt.intuit.com/changepassword
2.Enter the user Id : (SSO ID)
3.Click Forgot password
4.Enter the user Id : (SSO ID)
5.Partner Employee Id: Your LO_ #
6.Email ID : Your LO_ …
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8
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3 April 2024
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Intuit –Program Expectations-Compliance Thresholds
SCHEDULE ADHERENCE/COMMIT PERCENTAGE:
Honored Commits:
On-Peak: Honor at least eighty (80) thirty (30) minute commits per month
Off-Peak: Honor at least forty (40) thirty (30) minute commits per month
Honor a mi…
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21
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6 April 2024
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About the Intuit TurboTax category
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1
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5 January 2021
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Allowing Location in your default browser
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3
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16 February 2024
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Security Awareness Guide for Experts
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1
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12 October 2023
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How to contact T2 in Salesforce
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10
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21 February 2024
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Turbo Tax Chat Call Flow
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1
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28 September 2023
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Turbo Tax Chat Resources
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1
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27 September 2023
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TurboTax Outreach hub
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1
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13 September 2023
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Turbo Tax ToolKit
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6
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4 April 2024
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Openforce Invoicing Reference Guide
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2
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19 September 2023
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Emergency Backup if Slack goes down
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3
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1 February 2024
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OpenForce Pay Schedule
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3
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2 April 2024
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Information regarding how to use OpenForce
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1
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12 September 2023
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Dispositioning Calls
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4
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11 March 2024
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Turbo Tax Advantage (TTA)
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5
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3 April 2024
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Auto Debit Calls
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11
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1 April 2024
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New Client Browser requirements. New Browser & Location Requirements (Updated January 2023)
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5
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7 February 2023
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How to use SLACK as a RESOURCE for call
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9
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17 March 2023
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Webserve vs EFE
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7
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23 September 2023
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Slack : DO's and DONT's
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11
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21 March 2024
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News and Alerts : Intuit Requirement to be read everyday
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14
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25 February 2024
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Turbo Tax Support Site
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4
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13 March 2023
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Daily Commute
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7
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25 February 2024
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QoS Phrases to be used on your calls
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7
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25 January 2024
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Top FAQs About Placing Orders
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3
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29 March 2023
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How to find License Code in Order Search when product bought direct from Intuit
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4
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23 September 2023
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Service Codes
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7
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25 February 2024
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Verifying CDASM number when customer needs a replacement and product was bought 3rd party
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4
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23 September 2023
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How to connect to Smart Look
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5
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23 January 2024
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