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Nike S2S Chat LON Resources - Table of Contents
Client Requirements & FAQs
Nike Program Requirements
Nike FAQ’s
Week 1 Systems Setup
Nike SRW Download, Install & Login
VIDEO: How to Install, Download and Launch Nike’s Secure Remote Worker (SRW)
System Credent…
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1
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2 October 2023
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About the Nike Chat Certification category
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1
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4 April 2022
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Nike SRW Download, Install, and Login
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2
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17 April 2024
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Suggested AKB Articles to Favorite in SwooshDesk 2024
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1
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8 April 2024
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2024 Gear Up-Spring Sports
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1
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20 March 2024
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Nike Chat/Unified Call Flow
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1
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29 September 2023
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Shiftboard Reference Guide
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1
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27 October 2023
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Nike Genesys Resource Guide
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1
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27 October 2023
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VIDEO: How to Install, Download and Launch Nike's Secure Remote Worker (SRW)
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1
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23 October 2023
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Nike Chat Practice: Swoosh Desk Staging
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1
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17 October 2023
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Nike Program Requirements
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1
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2 October 2023
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Nike FAQ's
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1
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2 October 2023
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System Credentials Login Worksheet
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1
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29 September 2023
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Nike Password Creation June 2023
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1
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29 September 2023
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Agent Help Desk Information
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1
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29 September 2023
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Zoom Resource Guide
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1
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29 September 2023
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Nike Consumer Connection Scorecard
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1
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29 September 2023
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Creating a Consumer Profile Guide
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1
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29 September 2023
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VIDEO: Creating Cases in SwooshDesk
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1
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29 September 2023
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Parent/Child Step Action Chart
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1
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29 September 2023
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VIDEO: Parent/Child Case Documentation
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1
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29 September 2023
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Slack Reference Guide and Nike Slack Channels
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1
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29 September 2023
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Case Comments, Slack & Coach Assist Templates
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1
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29 September 2023
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Openforce Invoicing Guide
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1
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29 September 2023
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Nike Zoom Backgrounds
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1
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29 September 2023
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Updating Headsets/Screen Settings in VmWare/Dizzion
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1
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29 September 2023
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Nike Genesys: Blank Screen Issue Fix
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1
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29 September 2023
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Agent Help Desk Information
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1
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29 September 2023
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