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Topic Replies Activity
About the Nike Quality category 1 6 January 2021
Agent Performance Metrics Week Ending 02/2021 1 3 February 2021
Agent Performance Week Ending 1/16/2021 1 21 January 2021
AGENT PERFORMANCE METRICS WEEK ENDING 1/9/2021 5 13 January 2021
December VoC Responses 2 8 January 2021
AGENT PERFORMANCE METRICS WEEK ENDING 1/2/2021 2 7 January 2021
Gift Return Process Reminders 2 29 December 2020
AGENT PERFORMANCE METRICS WEEK ENDING 12/26/2020    4 1 January 2021
AGENT PERFORMANCE METRICS WEEK ENDING 12/19/2020    6 7 January 2021
December MTD VoC/Dissat Performance 2 19 December 2020
Agent Performance Metrics Week Ending 12/12/2020 2 17 December 2020
Basic Call Flow 1 12 December 2020
Ever wondered if that was a Launch Item or not.......Look no further 9 7 January 2021
AGENT PERFORMANCE METRICS WEEK ENDING 12/5/2020 1 8 December 2020
AGENT PERFORMANCE METRICS WEEK ENDING 11/28/2020 4 7 December 2020
AGENT PERFORMANCE METRICS WEEK ENDING 11/21/2020 12 17 December 2020
Nike Quality Guidelines - Master 7 9 January 2021
Case Comments & Subject Lines 7 18 November 2021
Exceptional Conversations 1 17 November 2020
Case Documentation 2 4 December 2020
Launches and SNKRS - Key Information 6 18 December 2020