Resources   Nordstrom Certification


Topic Replies Activity
About the Nordstrom Certification category 1 January 5, 2021
Getting Started Before You Take Your 1st Call 49 November 7, 2023
Contact Flow – Top Reasons 16 November 7, 2023
Nordstrom Glossary 4 November 2, 2023
Nordstrom/Nordstrom Rack Login Sheet 1 October 27, 2023
Nordstrom Day 1 Scavenger Hunt 3 October 25, 2023
James Lloyd Motivational Speaker Video 1 October 19, 2023
Security Awareness Lesson Steps 2 October 18, 2023
Nordstrom - Logging Into CSP 9 June 7, 2023
STS Review Activity 4 June 7, 2023
Nordstrom Customer Contact Flow 6 June 7, 2023
STS Practice Answer Key 3 June 7, 2023
Placing an Order in CSP 5 June 7, 2023
Nordstrom Order Changes Practice 3 June 7, 2023
Nordstrom Order Changes Practice Answers 15 June 7, 2023
R.com Gladly User Guide 4 June 7, 2023
Nordstrom Rack Common Process Flashcards 5 June 7, 2023
R.com CSP User Guide 4 June 7, 2023
Nordstrom Procedures Scavenger Hunt 4 June 7, 2023
Shiftboard Reference Guide 2 June 7, 2023
Nordstrom - How to Copy/Paste in Gladly 12 June 7, 2023
UPS Campus Ship Login 3 May 8, 2023
Nordstrom Gladly Scavenger Hunt 2 April 5, 2023
Nordstrom Rack Scavenger Hunt 2 April 3, 2023
Nordstrom PBC Watch 1 March 24, 2023
Nordstrom Creating Return Labels 1 March 24, 2023
Nordstrom Closing Conversations Gladly 1 March 24, 2023
Nordstrom Outbound Calls 1 March 24, 2023
Nordstrom How to Transfer Gladly 1 March 24, 2023
Nordstrom How to Conference Gladly 1 March 24, 2023