Resources   Primo Certification


Topic Replies Activity
About the Primo Certification category 1 January 5, 2021
Customer Situations & Transfers Guide 1 February 19, 2021
Primo Certification Schedule 2/16 Class 9 February 26, 2021
Primo Everyday Links and Log in Order 2 February 26, 2021
Primo 2/16 Class Session Recordings 5 March 14, 2021
Primo: Notating Account Guidelines 1 January 20, 2021
Primo/DS Services Five9 User Guide 1 January 20, 2021
Welcome Primo 2/16 Certification Class 1 January 5, 2021
DS Services Important Links 1 June 12, 2020
DS Services: Transfers Reference Guide 1 November 11, 2019
DS Services Scorecard Reference Guide 1 November 7, 2019
Agent VPN Software Installation Reference Guide 1 November 4, 2019
DS Services System Login Reference Guide 2 November 17, 2019
DS Services Call Flow Job Aid 1 November 1, 2019