Resources   Primo Certification


Topic Replies Activity
About the Primo Certification category 1 5 January 2021
Customer Situations & Transfers Guide 1 19 February 2021
Primo Certification Schedule 2/16 Class 9 26 February 2021
Primo Everyday Links and Log in Order 2 26 February 2021
Primo 2/16 Class Session Recordings 5 14 March 2021
Primo: Notating Account Guidelines 1 20 January 2021
Primo/DS Services Five9 User Guide 1 20 January 2021
Welcome Primo 2/16 Certification Class 1 5 January 2021
DS Services Important Links 1 12 June 2020
DS Services: Transfers Reference Guide 1 11 November 2019
DS Services Scorecard Reference Guide 1 7 November 2019
Agent VPN Software Installation Reference Guide 1 4 November 2019
DS Services System Login Reference Guide 2 17 November 2019
DS Services Call Flow Job Aid 1 1 November 2019