Resources TruStage Certification
| Topic | Replies | Activity |
|---|---|---|
|
20240401 Certification Session Recordings
Day 1 - Click Here Day 2 - Click Here Day 3 - Click Here Day 4 - Click Here Day 5 - Click Here Day 6 - Click Here Day 7 - Project 1 - No Recording Day 8 - Click Here Day 9 - Click Here Day 10 - Project 2 - No Re… |
1 | 21 March 2024 |
|
TruStage 4/1/2024 Onboarding Schedule
ART Trustage 20240401 Onboarding Schedule.pdf (216.7 KB) |
1 | 21 March 2024 |
|
Salesforce Practice Login Credentials
Because several agents are using test Salesforce accounts, there are multiple logins. Only one agent can use a test account username at a time. If the first username does not work when trying to log in, **move to the nex… |
1 | 4 January 2022 |
| About the TruStage Certification category | 1 | 5 January 2021 |
| Life Insurance Product Call Steps | 1 | 10 April 2024 |
| How to Create a Member in the Salesforce Sandbox | 1 | 5 April 2024 |
| You’re The Expert Agent- 4/1/2024-Certification | 1 | 5 January 2024 |
| Voice Signature Process Handout | 1 | 28 March 2022 |
| VSig Mock Call Video | 1 | 25 March 2022 |
| TruStage Veteran Agent Call Library | 1 | 18 March 2022 |
| Tips for a Successful Mock Call | 1 | 14 January 2022 |
| VSIG Activity | 2 | 2 October 2023 |
| TruStage Auditor Guide | 3 | 2 October 2023 |
| You’re The Expert Agent Templates | 1 | 4 January 2022 |
| TruStage QA Checklists | 2 | 2 October 2023 |
| TruStage - Logging in to InContact through OKTA and the CXOne tile | 3 | 2 October 2023 |
| TruStage NICE Voice Signature Process Guide | 3 | 2 October 2023 |
| Practice Scenarios and Rebuttals | 2 | 2 October 2023 |