Resources   Victoria's Secret

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Victoria's Secret: Resources to Improve Metrics

The resources in this post will include recommendations related to helping your business improve your metrics. Acknowledgement

Acknowledgement Best PracticesAcknowledgement Tip of the Week_.pdf (63.1 KB)
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3 June 18, 2022
Victoria's Secret: New Agents' Top Resources

The resources in this post will provide your business with top resources for your first 90 days on Victoria’s Secret calls. FAQ The section is to answers all your questions you may have beginning on the VS program.


11 June 8, 2022
Victoria’s Secret: Upcoming Agent Sessions, Client Sales Events, & Expected Call Volume

This calendar excel sheet will be updated daily and will let you know all about Upcoming Agent Sessions, ARA Mini Nation Sessions, Client Sales Events, and Expected Call Volume all in one place. When you are inside th…

9 February 23, 2022
Victoria’s Secret: Quality, Compliance, Metrics

VS client has set specific expectations that must be met in order to maintain access for providing services to the VS program. These metrics include monthly goals for sales, time on call, quality customer interaction an…

11 July 12, 2022
About the Victoria's Secret category 1 January 5, 2021
VS Alvaria Session 2 June 27, 2022
Victoria's Secret: Product Information 3 June 11, 2022
Victoria's Secret: Alvaria & Openforce 19 July 9, 2022
Victoria's Secret: Slack, Email, LSC, and Other Communication 3 April 30, 2022
Victoria's Secret: Role Play/ Mock Call Recordings 13 June 17, 2022
Victoria's Secret: Meet The Team 3 May 19, 2022
Victoria's Secret: Resource Materials for Handling Calls 18 March 22, 2022
Victoria’s Secret: Tech Issues 1 October 19, 2021
Victoria’s Secret: LIVE Session Recordings 19 June 10, 2022
Victoria’s Secret: Practice Sessions 5 July 9, 2022
Victoria's Secret: Active OMNI, DUO, PingID, Salesforce, Vikipedia, VMware 1 October 19, 2021
Victoria's Secret: Five9 2 May 28, 2022