Resources
| Topic | Replies | Activity |
|---|---|---|
| PA children's hospital FAQ's | 1 | 21 March 2024 |
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20240401 Certification Session Recordings
Day 1 - Click Here Day 2 - Click Here Day 3 - Click Here Day 4 - Click Here Day 5 - Click Here Day 6 - Click Here Day 7 - Project 1 - No Recording Day 8 - Click Here Day 9 - Click Here Day 10 - Project 2 - No Re… |
1 | 21 March 2024 |
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TruStage 4/1/2024 Onboarding Schedule
ART Trustage 20240401 Onboarding Schedule.pdf (216.7 KB) |
1 | 21 March 2024 |
| 2024 Gear Up-Spring Sports | 1 | 20 March 2024 |
| 2024 Gear Up - Spring Sports | 1 | 20 March 2024 |
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BBW Hours Of Operation Update
Hello BBW Nation, This information has been communicated to all BBW agents: Effective March 3rd, 2024, BBW will be revising their Phone Assistance hours. The new hours of operation for the Bath and Body Works Customer… |
1 | 19 March 2024 |
| Gift Card Authorization & Settlements | 1 | 19 March 2024 |
| Correct Use of Prank/No Answer Category | 1 | 19 March 2024 |
| Duke Energy - Residential Solutions; Special Request Steps! | 2 | 26 April 2024 |
| Secure Remote Worker Installation Steps | 1 | 14 March 2024 |
| Call Examples | 2 | 24 April 2024 |
| Duke Energy - Helpful Words & Phrases! 3.12.2024 | 1 | 12 March 2024 |
| Duke Desktop Passwords | 1 | 11 March 2024 |
| Teladoc Health Webcam Backgrounds | 1 | 11 March 2024 |
| Teladoc Health Certification Schedule | 1 | 11 March 2024 |
| Mock Call Prep Guide | 1 | 9 March 2024 |
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eLearning Checklist
Dive into your certification with ease! This job aid is your go-to resource for staying on track with eLearning content, ensuring you don’t miss a beat. :arrow_lower_right: Download your copy today and take control of y… |
1 | 7 March 2024 |
| Upcoming Five9 Softphone Update – Action Required | 1 | 6 March 2024 |
| Correct Use of Prank/No Answer Category | 3 | 15 March 2024 |
| Open Office 3.6.24 | 1 | 6 March 2024 |
| Path to Green | 1 | 6 March 2024 |
| Quick-Hit Sales Videos Library | 2 | 6 March 2024 |
| Intuit Onboarding Schedule 20240311 | 120 | 27 March 2024 |
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Duke Energy - MyLearning Courses and Due Dates
:large_blue_diamond: About MyLearning To be eligible to handle calls at Duke Energy, you are client-required to complete a series of critical training courses. These include topics such as data protection, electricity… |
2 | 8 April 2024 |
| Sale Metric Definitions | 1 | 1 March 2024 |
| Nike Chat R3 Session Library | 1 | 29 February 2024 |
| Nike Voice R3 Session Library | 1 | 29 February 2024 |
| Gladly Update: Connecting order and Contact Data | 3 | 28 February 2024 |
| Reading a Duke Energy Bill | 1 | 28 February 2024 |
| Communication Avenues | 142 | 12 April 2024 |